Hospital Hours
» Monday
7:30 AM - 6:00 PM
» Tuesday
7:30 AM - 6:00 PM
» Wednesday
7:30 AM - 6:00 PM
» Thursday
7:30 AM - 6:00 PM
» Friday
7:30 AM - 6:00 PM
» Saturday
8:30 AM - 12:30 PM
» CLOSED Sunday
General Clinic Updates
WE WILL BE CLOSED FROM FRIDAY, JULY 4TH THROUGH MONDAY, JULY 7TH. THERE WILL BE NO BOARDING DROP OFF OR PICK UPS FROM FRIDAY, JULY 4TH THROUGH MONDAY, JULY 7TH. WE WILL RESUME NORMAL BUSINESS HOURS ON TUESDAY, JULY 8TH.
TO OUR GROOMING CLIENTS:
Grooming prices have been increased. If you have any questions, please contact Jolie at 919-851-6664.
We look forward to working with you and your continued support!
Crossroads Veterinary Hospital
Due to the new Gabapentin dispensing regulations, you will need to visit our online pharmacy website to place an order for Gabapentin if your pet is maintained on it regularly. The link to the online pharmacy is midway down on our website page or you may call to request a written Rx from the Dr, pick it up here when ready and take the written Rx to your local pharmacy. If your pet only uses Gabapentin when coming to the vet, we are able to dispense 1-2 days worth of Gabapentin. Please call in advance if needed for a future appointment.
If you have any questions, please call us at 919-851-8979.
Thank you.
Unfortunately, we have discovered that Save This Life microchip company that we have been using for over 8 years has gone out of business. If your pet
was microchipped here during this time period, you will need to reregister your pet with another company. If you are unsure of your microchip company for your pet, please call and we can
look it up for you.
There are several microchip companies that you can pick such as HomeAgain, PetLink, 24PetWatch and AKCReunite. Most will have a small fee for basic
registration. A few below are free or have a reduced rate currently.
24PetWatch - call #866-597-2424 or 24petwatch.com - offers free basic registration
AKCReunite - call #800-252-7894 - is currently offering basic registration for $5.00 until April 1, 2025
Free Pet Chip Registry at FreePetChipRegistry.com
If you have any questions or concerns, please call us at 919-851-8979 or email to mypets@mycrossroadsvet.net.
Crossroads Veterinary Hospital
We have recently changed our boarding prices and the drop off and pick up times for 2025.
Please see the times listed below and if interested in boarding pick up on a Sunday, please call to inquire to see if it will be available for the date needed.
Drop-off/Pick-up times: 8:30AM - 1:30PM (Mon.-Fri.) & 8:30AM - 11:00AM (Sat.)
*There is a $25.00 late fee for late pick up and drop offs after 2PM (Mon-Fri)*
We are no longer offering boarding pick up hours on Sundays.
Prescriptions
For any prescription refill, please call 919-851-8979. Please allow 24-48 hours for all prescriptions to be filled. All patients must have a current physical exam with Crossroads Veterinary Hospital, which means within the past 12 months, just like you must have an annual physical with your primary care provider every year. If there is no current Annual exam, we cannot fill prescriptions. If you have any questions on if your pet is up to date on their annual exam, or you want to schedule an appointment to update your pets annual, you can reach us at 919-851-8979.
GROOMING
Please join us in welcoming Jolie Fuller, who will be the new groomer for Crossroads following Leanna’s departure! Her first official grooming day will be Tuesday April 8th. We are very excited to have her, and should be able to start taking appointments for the new grooming schedule beginning next week on Tuesday April 1st. You can call grooming at (919) 851-6664 to make an appointment! An introductory message from Jolie herself: “Hello all, my journey started in the U.S. Marine Corps, where I learned the values of discipline, resilience, and service. The years I spent in the military shaped me, teaching me to push past my limits and work with a team toward a common goal. But after I left the military, I knew I was ready for something different—something that would ignite my passion and give me a new sense of purpose. That’s when I discovered the art of dog grooming. Growing up, animals were always a huge part of my life. We had dogs, cats, and all sorts of other pets, and I always felt a special bond with them. It wasn’t until I transitioned to civilian life, though, that I realized how deeply I wanted to work with animals. I was drawn to dog grooming because it allowed me to combine my love for animals with my desire to help them feel their best. When I first started, it felt like stepping into a completely different world. After years of military structure, dog grooming was a whole new kind of challenge. There was so much to learn—from different grooming techniques to understanding how each breed requires specific care. But what really inspired me was how much of an art form dog grooming truly is. It’s not just about giving a dog a bath or cutting their fur; it’s about creating a look that reflects the dog’s personality while also ensuring their comfort and health. There’s something deeply satisfying in transforming a dog’s appearance, but even more rewarding in knowing that they feel safe and cared for throughout the process. My first grooming session with a nervous German Shepherd taught me a lot. I quickly realized that grooming was about building trust and understanding, and it was as much about empathy as it was about skill. Every dog is unique, and each one has different needs, both emotionally and physically. The art of grooming goes beyond the technical aspects; it’s about creating an experience that is positive and reassuring for the dog. The discipline I learned in the Marines has been invaluable in my new career. I stay calm, focus on the details, and approach each dog with patience and care. I’ve learned how to read their body language and adapt to their needs, which is a big part of why dog grooming feels so meaningful. I take great pride in offering a service that’s not just about appearance but about ensuring that every dog leaves feeling good, both inside and out. As I’ve developed my skills and deepened my love for grooming, I’ve come to see it as much more than just a job—it’s an art form. Each dog that walks into my grooming salon is a new canvas, and I’m inspired by the opportunity to enhance their natural beauty while also making them feel relaxed and loved. The joy I see in their eyes, the wag of their tails, and the satisfaction of their owners keep me motivated to keep learning and perfecting my craft. Looking back, I never imagined that my path would lead me from the military to dog grooming, but it’s been one of the most fulfilling transitions I’ve ever made. The art of dog grooming has inspired me to continue serving with dedication, but now, my service is to the animals I care for. It’s a privilege to be part of their lives, and I’m excited to keep growing, learning, and helping dogs feel their best, one groom at a time.”
About Us
Crossroads Veterinary Hospital offers our clients and their beloved pets the most desirable characteristics found in the veterinary industry - Compassion and Quality Medicine. Our hospital opened it's doors in 1989 as a small, one-doctor practice and has developed into a successful, multi-doctor facility; thanks to our many dedicated and loyal clients! Most importantly, Crossroads has maintained the warmth, sincerity, and "small-town" atmosphere while growing into a professional and advanced medical facility.
Appointment Scheduling Update
New client/patient appointments will be charged a $75 deposit. If you fail to come to your appointment you will forfeit your $75. Due to an increased number of no shows or very late cancellations we have started a new policy for clients that consistently have an issue with getting to their appointments. After two no shows or day of appointment cancellations you will be required to pay a $75 deposit when you make your next appointment. If you make it to your appointment that $75 will be applied to your bill. If you no show a third time you will forfeit the deposit. To avoid the deposit you can schedule a drop off for the day for your pet. Your pet must be up-to-date on vaccines to spend the day here.
We do understand life intervenes some days, but these spaces could be used for clients that can make it in, or have an emergency that we had to redirect due to our full schedule only to have a patient fail to show.
Online Pharmacy
We are excited to provide our clients a safe and trusted online pharmacy. We have spent several years looking for a veterinary pharmacy that will provide all of our customers all of the benefits of product guaranties and rebates. These products are ordered by our veterinarians and shipped directly to our clients from the manufacturers. We would prefer to see you in the office for product purchases, to answer any questions and check in on your fur kids while you are here. However, if it is not possible we want the highest quality medications and foods to be provided to you via our pharmacy, so we can all trust in the caliber of the product.
Boarding Policy Updates
If you schedule boarding for your pet during holidays (which are peak boarding times), we will require a $50 deposit. That deposit will be applied to your bill when you pick up. If you ever need to cancel a boarding reservation for your pet that you've put a deposit down on, as long as we are notified at least 48 hours before the reservation, the deposit will be returned! If the date of the appointment isn't met, the 50$ deposit will be forfeited.
New clients that are making their first ever boarding reservation with us will be charged the $50 deposit (it still goes towards the total bill!). The new client is responsible for getting the previous vaccine history to us prior to the boarding date, in which the patient has to be up to date on all of the core vaccines.
Boarders need to be dropped off between 8:30am and 1:30pm Monday through Friday and 8:30am and 11am on Saturdays. If the patient will require vaccines the day they come in, you must schedule an appointment prior to the boarding date to have the exam and vaccines updated. If you pick boarders up after 1:30pm on Monday through Friday you will be charged a late discharge fee of $25.00.
If a pet's food is brought in for boarding, it must be in a tightly sealed container or ziploc.
If a pet needs medication, the medication must be brought in the original container with the original drug label.
After Hour Emergency Contact Info
Veterinary Emergency Care
919-605-6300
6910 Carpenter Fire Station Rd Cary, NC 27519